Privacy Policy

To explain clearly how we collect and process your personal data:

We want you to make informed choices about the use and processing of Personal Data. That is why we created this website: to give you relevant information about how Personal Data is used, through a range of methods and procedures.
Where we believe you require specific details, we will provide this information at the appropriate time.
We are happy to answer any questions you may have and will provide any clarifications you require, subject to any limitations imposed by law. You can reach us by email at the address below: info@vesperanlagvale.com

Personal Data will be used only for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), enhancing the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities necessary to deliver and support the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise meaningful control over your rights regarding Personal Data

We maintain substantial resources to support the exercise of your rights. Contact Us at any time to request information regarding your personal data. We will modify or delete it, or stop using it for specific or general purposes, upon request. We can also transfer this information to you or to a third party. We will accommodate your requests wherever possible.

Protect Your Personal Data

While we cannot guarantee absolute security of your Personal Data, we can guarantee that we will continue using a range of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy sets out the types of Personal Data the Company collects on natural persons, and how it processes that data, shares it with third parties, and secures it.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from any person under 18, and we do not knowingly permit such persons to use our services. If we become aware of any information collected from a child, we will delete it as soon as possible.

2. What Personal Data Do We Hold About You?

We collect Personal Data when you access our services and channels or visit our website. We may request this information directly in certain instances. In others, we collect Personal Data by analysing how you use our Services and service channels, or by receiving information about you from third-party partners.

You are under no obligation to provide personal information to the company. However, doing so may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, you might choose not to supply it. This could prevent Us from delivering the Services or prevent you from accessing the website.

What Personal Data We Collect When you visit our website, we collect the following personal data:

This includes information about your online activity log, data about your traffic (including IP address, date of access, and time of access), the language you used, software crash logs, the type of browser used, and information regarding the device you utilized. This information is not personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you provide to us at your own choice when you connect with a third-party online trading platform through us.
Personal data you provide specifically to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, we will provide the Personal Data you have given us to those third-party trading platforms. Use of your Personal Data is then subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other group company, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They gather information about your preferences and browsing habits to improve your user experience, remember your preferences, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are downloaded temporarily to your device and last only until you close your browser. Other cookies are persistent, remaining on your device for a period of time after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to return to the website more easily.

Types of Cookies:

We may use this information depending on its purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for longer periods where required by applicable law, regulation, or order.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still required.

9. Transfers of personal data to a third country or international organisation

Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed and updated periodically to reflect current security standards and risks. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and any transmission of personal data is done at your own risk. You are responsible for keeping any account credentials, passwords, and access details confidential. Notify us immediately if you become aware of any unauthorised access to or use of your account.

We take appropriate organisational and technical measures to safeguard Personal Data, including steps to prevent its accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without error, and we accept no liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may need to disclose Personal Data concerning you to third parties, such as public authorities. In these cases, we have no control over the security such third parties apply to your Personal Data.
No transmission of Personal Data over the internet can be guaranteed completely secure. The Company cannot ensure the security of Personal Data you transmit to us online.

11. Hyperlinks to third-party websites

The website may contain links to third-party sites and applications. These are not supervised by the Company, and We are not responsible for how such websites or apps collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, We recommend reviewing its privacy policy. Exercise caution when providing Personal Data to any third party.

Changes to This Policy

Before accessing or using any third-party websites or apps We recommend, We advise you to read their privacy policies. We also recommend that you consider carefully before providing any Personal Data to them.

13. Your rights with respect to your personal information

You are entitled to request that We verify the accuracy of the Personal Data collected about you, rectify any errors, and delete Personal Data We are not required to retain. You may also restrict the scope of processing of your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise these rights by writing to the email address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. Where such data exists, you are entitled to access it.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be provided electronically where requested.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another party, the Company may refuse to comply with the request or limit its capacity to fulfil it.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to demand that any incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing remains; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or a third party; (d) the Personal Data has been unlawfully processed; or (e) erasure is required to comply with a legal obligation to which the Company is subject.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns regarding the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request such a restriction, your Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability does not interfere with the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you where such processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where We can demonstrate compelling legitimate grounds for processing, We may continue to process your Personal Data unless you can demonstrate that your rights, freedoms, and interests override those grounds, or unless processing is necessary for the exercise, establishment, or defence of legal claims.
Where Personal Data is processed for direct marketing purposes, you have the right at any time to object to such processing.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of any processing carried out on the basis of consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to Personal Data concerning you, as described in this section 13.
We will provide the requested information in response to the rights set out in section 13 within one month of receiving your request. This period may be extended by up to two further months where necessary, taking into account the nature of the request and the number of requests received. We will notify you of any such extension, together with the reasons for it, within one month of receiving your request.
Where consistent with section 13, information requested under your rights in section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or We may decline to act on the request.
Where We have reasonable doubts as to the identity of the person making the request, the Company may request further information to verify that identity.